1. How long will my delivery take?
We aim to dispatch all items ordered from our facility before 12 noon the same working day. Parcels are usually delivered between 2-5 working days depending on which service is shown at checkout. Please note that HK Post standard air parcel items can take up to 10 working days to arrive. If your parcel has not arrived after 15 working days, please contact us and we will resolve this.
2. Are the products new?
All our products are ‘NEW’ unless stated otherwise.
3. What if I have a problem with my order?
Prior to leaving negative feedback, please contact me through ebay message.
4. What happens if I change my mind?
If you are not completely satisfied with your purchase you may cancel the order or return your item(s) under the Consumer Protection (Distance Selling) Regulations, within 14 working days from the date you received it for an exchange or refund. Please see our Returns Policy for full details.
5. What if my product arrives damaged?
Please contact me through ebay message with an Image of the damaged item and your full order details.
If you haven't found the answer to your question on this page, please send Ebay message to me.