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| V:What is your return policy? |
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| A:We guarantee a one year warranty on all of the products that we sell at Wiedamark.
We are happy to accept exchanges or returns within 30 days of purchase if the item is unused and in its original box.
Please contact us by email at sarah@wiedamark.com to request a return. |
| V:Do you combine shipping? |
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| A:If you have multiple orders coming in at one time, we can combine shipping for you upon request. Please email your request combine shipping to us, and we will do our best to honor it. |
| V:When can I expect my order to arrive? |
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| A:Please allow for one business day after payment is received to process and ship your order.
We ship FedEx Ground for domestic shipments, and USPS Priority for international and P.O. shipments.
Normal delivery time is 3-6 days after payment has been received.
Please contact us if you would like your shipment expedited. |
| V:How much is the Shipping and Handling Charge? |
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| A:Due to product size and weight variations, please see individual item descriptions to determine our shipping and handling charges. |
| V:Do you ship internationally? |
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| A:Yes. We ship worldwide using USPS International Priority. |
| V:Help! My order is incorrect/incomplete. |
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| A:We are committed to providing you with a secure and enjoyable shopping experience from our Ebay store.
In the unlikely event that your order arrives incomplete or incorrect please notify us immediately at sarah@wiedamark.com. We will correct these errors promptly. |
| V:Where can I find more of your items? |
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| A:Visit our store often, as our listings are updated daily.
Or, check out our website, www.wiedamark.com, for more "wiedamarkable" products! |
| V:How do I sign up for your newsletter? |
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| A:A link can be found on our eBay homepage at the top. You can find an additional link under our Store Categories found in the left-hand column of our store. |
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